For Whiz

[Ken Lang]

I bought malwarebytes thru you using thr license key CBYZP-
W9WYP-DPRTG=5N889. If you'll recall i had you give me the exact wording to use. And it has been working. I cantacted them to do my 4th computer in Panama NY and Lana told me they couldn't locate that key and to use another that is not active on any device. Please hep me straighten this out. Ken.

Lana,malwarebytes consumer support,support malwawe0esbytes.com

[Wiz Feinberg]

I bought malwarebytes thru you using thr license key CBYZP-
W9WYP-DPRTG=5N889.

Ken, look at the quoted key code where I underlined the equals sign. That should be a dash (-), not equals (=).

[Wiz Feinberg]

Ken, did the license key work when you substituted a dash for the equals symbol?

If you save your emails, the last good license will be inside a confirmation email from MWB.

[Ken Lang]

I'll use the license key given to me by MWB and see what happens.

[Wiz Feinberg]

I'll use the license key given to me by MWB and see what happens.

There are dashes between groups of characters, not = signs. If you can copy and paste from your confirmation email, do so. But, if you see an = sign, it is bad code. Sometimes, emails get cut down in line length to 68 or 72 characters and anything folded over to the next line may have an = sign visible.